Support
How can we help?
Clients get the fastest help right inside the portal — chat to your coach anytime. For anything else, reach us below.
Frequently asked
How do I book a 1:1 session?
Open your client portal, and on the dashboard use the 'Next session' card to view and book available slots. 1:1 sessions are part of the Elite plan.
How do I message my coach?
Use the 'Chat with coach' button in your client portal. In-app chat is available on the Transformation and Elite plans.
I forgot my password.
On the sign-in page, tap 'Forgot password?' and we'll email you a secure reset link.
How do I log my weight or progress photos?
In the portal, use 'Log weight' on the dashboard, and the 'Transformation' section to add photos and measurements.
How do I change my plan?
Reach out to Coach Shikhar via chat or email and we'll update your plan.